Refund Policy

REFUND POLICY

We offer a 30-day return policy.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To start a return, you can contact us at contacto@viibrazo.com.

If your return is accepted, we will send you instructions on how and where to send your package.

Non-returnable items:
- Gift cards
- Items on sale (if specified)

Refunds:
Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Late or missing refunds:
If you haven’t received your refund yet, please contact us at contacto@viibrazo.com.

Damaged or defective items:
If your item arrives damaged, please contact us within 48 hours with photos.

Contact:
contacto@viibrazo.com